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ABC Tickets Review

For a not-so-attractively designed, less-than-easily navigable site, ABC Tickets (formerly Good Times Tickets of New Jersey) certainly has a lot of worthwhile frills to offer. If you can see past the poorly formatted, pages and links, you'll find a variety of advanced search options, a Miscellaneous section filled with tickets that defy standard categories (Concerts, Theater, Sports), a gift card program, and free FedEx shipping on your first order.

Probably their best feature, however, is the distinct lack of service fees. The price listed on the tickets is the price you pay -- period. ABC Tickets is registered with the National Ticket Brokers Association (NTBA) and its staff has been in the ticket brokering business in one form or another for 40 years running. Obviously these folks are trying to win you over from the big guys, and if they keep tossing out extras like these, they may just do it.

Visit ABC Tickets

 
Product Ratings:
Price 12 / 25
Service Charges 15 / 15
Customer Service 8 / 15
Inventory 13 / 15
Markets 7 / 10
Delivery Methods 8 / 10
Guarantees 4 / 5
Extra Resources 3 / 5
Overall Grade: 70%



 
Prices

Prices
ABC Tickets' prices are probably the most expensive of all the online ticket sellers. I guess the "No Service Charge" fee is masked into the cost of the actual tickets. Kudos to them for providing the true value of the tickets right up front to the consumer. However, for expensive events their prices are well above what you can expect to find on other sites.

 

 
Service Charges

Service Charges
None. That's right: no service charge whatsoever.

 

 
Customer Service

Customer Service
ABC Tickets is available through the toll-free number during normal business hours Monday to Friday and limited hours on Saturday. However, if you live in the west, you will find their business hours are quite limiting as they close up shop at 5:30 eastern.

 

 
Inventory

Inventory
All tickets come from licensed, independent secondary market ticket brokers.
ABC asserts that no event is ever completely "Sold Out", implying that they can always help you find available seats for any event listed. If you can surf their less-than-friendly website for the event you are looking for, we are sure that there will be tickets for the events listed on this website.

 

 
Markets

Markets
U.S. and Canada venues
Concerts (alphabetized but not categorized)
Sports (Basketball, Football, NASCAR, Tennis, WWE, Hockey, Baseball, Hockey, College Games, Horse Racing, Golf, Soccer, and more)
Theatre (alphabetized but not categorized)
Miscellaneous (includes Bono's lecture, Six Flags, "Live" TV shows like the Tonight Show and Jeopardy, Disneyland and Disney World, Cinco de Mayo)

 

 
Delivery Methods

Delivery Methods
FedEx (free shipping on your first order) or Priority Overnight
You pay either $20 for FedEx or $20-$25 for Priority Overnight

 

 
Guarantees

Guarantees
If an event is cancelled, you can get either a full in-store credit or a refund of the ticket's face value (or if you paid less than face value, the price you paid).
Tickets are guaranteed to be 100% authentic and seat locations are 100% guaranteed to be correct.
Once your order is confirmed, the exact tickets you selected are 100% guaranteed.

 

 
Extra Resources

Extra Resources
Search by Event, Venue, Zip, or Begin & End Dates, Category & Zip
Ticket Specials -- special deals and offers
Browse by Venue, Ticket Category or State (incl. Canadian provinces are "OT" for "other countries")
Browse their most popular cities (not all) or national events (again, not all)
Seating Charts
Newsletter
Member specials
Discounts on select tickets